5 Proven Strategies to Reduce Non-Revenue Water in Indian Cities

Non-Revenue Water (NRW) remains one of the biggest challenges facing Indian water utilities. With losses averaging 40-60%, addressing NRW is essential for sustainable water management. Here are five proven strategies that have delivered measurable results in Indian cities.

1. Smart Metering for Accurate Measurement

You can't manage what you can't measure. Traditional mechanical meters degrade over time, under-registering consumption by 15-30%. Smart ultrasonic meters maintain accuracy throughout their 16+ year lifespan, capturing every drop of water supplied.

Impact: Cities implementing smart metering typically see 15-20% revenue increase from improved measurement accuracy alone.

2. District Metered Areas (DMAs)

Dividing the water network into smaller DMAs with boundary meters enables precise water balance calculations. By comparing water entering a DMA with billed consumption, utilities can identify loss hotspots and prioritize interventions.

Impact: DMA-based management has helped utilities reduce physical losses by 20-25% within 2 years.

3. Acoustic Leak Detection

Proactive leak detection using acoustic technology can identify leaks before they surface. Smart meters with built-in acoustic sensors turn the entire metering network into a leak detection system, pinpointing leaks to within 1 meter accuracy.

Impact: 85% of leaks detected before customer complaints, reducing repair costs and water losses significantly.

4. Pressure Management

Excessive pressure increases leak rates and bursts. Implementing pressure reducing valves (PRVs) and smart pressure management systems can reduce physical losses by 30-50% in high-pressure zones while maintaining adequate service levels.

Impact: Every 1% reduction in average pressure reduces leakage by approximately 1.15%.

5. Customer Engagement & Leak Alerts

Engaging customers in water conservation through mobile apps, consumption alerts, and leak notifications creates a partnership for NRW reduction. When customers are informed about leaks on their premises, they can act quickly to prevent losses.

Impact: Consumer leak alerts can reduce customer-side losses by 10-15%, while improving customer satisfaction.

Conclusion

Reducing NRW is not a single project but an ongoing program that combines technology, processes, and people. Start with accurate measurement through smart metering, implement DMAs for visibility, and add proactive leak detection for maximum impact. Contact Greenify to learn how we can help your utility achieve world-class NRW performance.